SHIPPING AND DELIVERY

SHIPPING AND DELIVERY

Shipping is done by shipping company to mainland Portugal or the islands, so you must choose when entering the delivery address, and it is generally delivered within 3 to 7 working days , except in cases where stock is out of stock. In this case, BYSOLAR.STORE will send an email to notify the customer.

Transport prices will be added at the end of your order/purchase depending on the address and location

International transport upon request or if the country appears in the list the value will appear automatically, otherwise send us an email to bysolar,store@energiaefectiva.com

We recommend that, as soon as you receive your purchase, you check that everything is as requested. If the packaging and shipping are damaged, the customer must check the contents at the time of delivery and report it on the transport note. If the item(s) you received is missing, damaged or defective, you must immediately contact our customer service so that we can rectify the situation as quickly as possible.